Frequently Asked Question
DNA Speedometer’s One Year Warranty covers all the parts and labor utilized in returning your unit to its original operating state. In the case that the same issue continues after repairs, DNA Speedometers will require the return of the cluster for warranty. If DNA Speedometers Inc. determines the issue is beyond repair, we will either offer a replacement unit, or refund the entire purchase price. Should issues arise in the future that are not associated with the previous repair, even after the warranty, DNA Speedometers Inc. will offer its services at a discounted price.
The One Year Warranty begins at invoice completion date. Make sure to keep the invoice or copy assigned with the repair for warranty purposes. Factors that can void the Warranty include those that are out of our control such as abuse, improper use of jumper cables, reverse polarity, physical damage, fluid intrusion, and improper instrument cluster installations.
DNA Speedometers promises that every unit worked on, rebuilt or replaced, will leave the shop thoroughly bench tested and in working condition. Any remaining issues may require that the vehicle that belongs to the unit be seen by us or any qualified automotive technician.
If you decide to send the speedometer unit by itself, we strongly suggest that you tape a small plastic bowl over the face or a band of cardboard around the unit. Please do not permit packing materials to press against the face plate.